Terms and Conditions


Welcome to KoolHub. By visiting or shopping at koolhub.in, you agree to the following terms and conditions. Please read them carefully before using our website or placing an order.

1. General

KoolHub is an online fitness apparel brand offering premium gym wear for men and women. By accessing our site, you confirm that you are at least 18 years old (or have parental consent) and capable of entering into a legal agreement.

2. Products and Availability

We make every effort to display our products as accurately as possible. However, colors may vary slightly depending on your screen settings. Product availability is subject to change without notice. If a product is unavailable after your order, we will notify you and provide alternatives or store credit.

3. Pricing and Payments

  • All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.
  • We reserve the right to modify pricing at any time without prior notice.
  • Payments must be made through secure payment gateways integrated on our site.
  • Orders confirmed after payment are considered final.

4. Shipping and Delivery

We deliver across India using trusted courier partners. Estimated delivery timelines are displayed at checkout but may vary based on location or courier delays. Once dispatched, tracking details will be shared via email or SMS.

5. Exchange and Refund Policy

We offer exchanges in cases of incorrect size, damaged, or wrong product received. Refunds are not provided unless the requested exchange product is unavailable. Please refer to our detailed Exchange & Refund Policy for full terms.

6. Discount & Offers

  • All discounts, offers, and promotions are valid for a limited time and cannot be combined unless stated.
  • Prepaid orders are eligible for a 10% discount and delivery across India.
  • KoolHub reserves the right to modify or cancel offers without notice.

7. Intellectual Property

All content on this site—including logos, images, designs, and text—is the property of KoolHub and protected by copyright laws. Unauthorized use, copying, or distribution is strictly prohibited.

8. Limitation of Liability

KoolHub is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Product performance and results may vary by individual usage and activity level.

9. Third-Party Links

Our site may include links to third-party websites (like Instagram or payment portals). KoolHub is not responsible for their content, privacy practices, or policies. Please review their terms separately before interacting with those sites.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

11. Changes to Terms

KoolHub reserves the right to modify or update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date. Continued use of our website implies your acceptance of the latest version.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, contact us at:

Email: support@koolhub.in
Address: KoolHub, Marwah House, Saki Vihar Rd, Ganesh Nagar, Marol, Andheri East, Mumbai- 400072, Maharashtra

By using our website, you agree to all terms listed above. Train hard, live bold, and wear KoolHub with pride.

Reach Out Us

Marwah House, Saki Vihar Rd, Ganesh Nagar, Marol, Andheri East, Mumbai, Maharashtra 400072